It’s not just what you know but who you are!

A Brief Visit to the Ivy-Covered Walls Early in February I was back at my Alma Mater, Benedictine University. I was asked to do a combined program for their Career Development, Alumni Relations and University Development offices, and I was truly honored to participate. Those attending included students, alumni and members of the business community.…

Hero and villian in the same person?

Are “Heroes” Entitled To Bad Behavior? Best Buy Ethics, by Kathleen Edmond. Recently, we had a situation in a store that posed an interesting cultural challenge. The specifics of the story are not important but, suffice to say, we had an employee who was lauded as a “hero” by Best Buy and held in extremely…