Questions about ethics: A conversation with interns

  I had the opportunity to spend a few minutes this week speaking to and answering ethics questions for a select group of Interns working for the summer at a prestigious financial firm in New York. I was asked by the Director of Learning and Development if I would share some of my thoughts on…

Transfer or Transformation: What is the focus of your compliance training? Part 2

Let’s look at this unique and important difference a little deeper. Keeping in mind the definition of transformation being Transformation is the complete change into something with an improved usefulness how does this happen and is it something you want your people to embrace. To transfer is to teach knowledge and leave it at that.…

Transfer or transformation: What is the focus of your compliance training? Part 1

  I re-read Roy Snell’s article titled Compliance Officer’s Nine Lives. He commented that compliance officers must master some elements of 9 professions to be successful. They are Legal, Ethics, Risk, Audit, Investigations, Education, Organizational Development, Operations, and Communications. He goes on to say that the reason compliance programs are successful, is because compliance professionals…

Time and attention are leadership gaps

  In the recent article: Trust and Integrity: The Values of a Company’s Reputation, Michael Volkov states: “ A commitment to culture requires time and attention. When senior executives fail to understand the importance of ethics and compliance or balk at resources needed to carry out this function, a company will suffer. There will always…

The lack of moral courage in leaders!

  In the recent article by Joe Thornell titled: 21st Century Leadership requires Moral Courage, the author states: “Moral Courage is in great demand today from our leaders”, and he identifies three elements of moral courage: 1.Strong, unwavering Core values that are in 100% compliance with the values of the organization. Accountability which seems to…

What is it that you “brand?”

Is it a product or service, a mission statement, a code of conduct or ???? What needs to be the focus of branding is reputation. In reality, what else can one brand? If there isn’t a good reputation, what do you brand? A reputation is an emotional bond with a customer, vendor or supplier, etc.…

What is it that you “brand?”

Is it a product or service, a mission statement, a code of conduct or ???? What needs to be the focus of branding is reputation. In reality, what else can one brand? If there isn’t a good reputation, what do you brand? A reputation is an emotional bond with a customer, vendor or supplier, etc.…

There is no such thing as a general solution to a specific problem.

  How many times have people tried to solve their problems with general solutions? To what end? A quick but not realistic solution? When scandals in the banking, automotive, pharmaceutical and healthcare industries make news, what are their solutions? Can there be a true solution without holding those who caused the issues accountable for the…

What is the purpose of your leadership training….. Wisdom or Knowledge?

    Is your focus on leadership/ethics training on knowledge or wisdom? There is a difference. This difference can be described as knowledge is the “stuff” and wisdom is what you do with it! “Stuff” is everywhere, i.e. Social media, books, the internet, news, etc. but where is the process of what to do with…

Reporting an ethical violation should be a positive experience!

  Research has shown that the vast majority of companies’ ethics hotlines are not utilized effectively by employees due to fear of retaliation. Why is that? What is the process of following up with a complaint? What scares one’s people from doing so? When it comes right down to it, shouldn’t organizations want its people…