Refrain from using the terms “right” and wrong” because……………………………….

These terms tend to be seen as very subjective, i.e. according to whom is something right or wrong, who says so, “this has nothing to do with me” attitude and so what, etc. Rather use these phrases. What is negotiable and what is not negotiable and why. What is acceptable and what is not acceptable…

A Company is based on strong ethics.

  In the recent article: Company culture essential to strong ethics and compliance program, by Mekhala Roy, Mekhala’s research pointed out that there are several reasons why employees engage in unethical behavior. Financial worries Pressure to meet sales targets Being unaware what they are doing is wrong or not knowing where to seek help is…

Well, last week it was Wells Fargo, who will it be this week?

  Wells Fargo was last week’s example of failed leadership and the lack of a moral compass. $185 million in fines and 5300 people fired. Whose responsibility was the oversight? This type of behavior will continue to happen  unless companies  stop “putting a bandaid approach to an artery problem.” Should companies work on finding ways…

Trained in compliance and educated in ethics; Where is the meeting point?

  In a recent article by Roy  Snell titled:  I’ll take 10,000 Shares of Compliance and Ethics Officers Please.” He reports that “Compliance professionals are being hired in droves now to prevent, find and fix ethical and regulatory problems.” We know that training in compliance is a rigorous, detailed process. However is ethics approached in…

Questions about ethics: A conversation with interns

  I had the opportunity to spend a few minutes this week speaking to and answering ethics questions for a select group of Interns working for the summer at a prestigious financial firm in New York. I was asked by the Director of Learning and Development if I would share some of my thoughts on…

Transfer or Transformation: What is the focus of your compliance training? Part 2

Let’s look at this unique and important difference a little deeper. Keeping in mind the definition of transformation being Transformation is the complete change into something with an improved usefulness how does this happen and is it something you want your people to embrace. To transfer is to teach knowledge and leave it at that.…

Transfer or transformation: What is the focus of your compliance training? Part 1

  I re-read Roy Snell’s article titled Compliance Officer’s Nine Lives. He commented that compliance officers must master some elements of 9 professions to be successful. They are Legal, Ethics, Risk, Audit, Investigations, Education, Organizational Development, Operations, and Communications. He goes on to say that the reason compliance programs are successful, is because compliance professionals…

Time and attention are leadership gaps

  In the recent article: Trust and Integrity: The Values of a Company’s Reputation, Michael Volkov states: “ A commitment to culture requires time and attention. When senior executives fail to understand the importance of ethics and compliance or balk at resources needed to carry out this function, a company will suffer. There will always…

The lack of moral courage in leaders!

  In the recent article by Joe Thornell titled: 21st Century Leadership requires Moral Courage, the author states: “Moral Courage is in great demand today from our leaders”, and he identifies three elements of moral courage: 1.Strong, unwavering Core values that are in 100% compliance with the values of the organization. Accountability which seems to…

What is it that you “brand?”

Is it a product or service, a mission statement, a code of conduct or ???? What needs to be the focus of branding is reputation. In reality, what else can one brand? If there isn’t a good reputation, what do you brand? A reputation is an emotional bond with a customer, vendor or supplier, etc.…