Part 2 has to deal with the ROI, return on investment. I have found very few organizations that use the term “investment” with any type of ethics training. For most, ethics training is a cost, a line item. When the term “cost” is used, one needs to think about the motivation and reason of why ethics training is being done and what type of training employees will get.
What is the difference between something that is a “cost ”or an “investment”? When one makes an investment, one thinks very carefully about how their dollars will be used, what is the process for investing and will this investment truly reflect the values and the mission of the organization. An investment, in its most fundamental concept, is a proactive process involving thought, design, format and commitment.
A cost tends to reflect something that needs to be done, but money dictates every decision on how much, when, why something needs to be done. It is a reaction to a law, an external source that states this is a requirement or dictate that this needs to be done. So what happens? One is given a limited budget and then everything else is made to fit that number. This is approach get you exactly what you pay for! Sometimes, “miracles” are expected to happen with limited funds. Not going to happen!
An investment happens when due diligence is made to research the best resources, formats, training options, etc., that will support the values and mission of the organization. Based on that information, a budget is created to meet those training needs. This is an investment.
So is the result you want a Return on investment or a return on cost? Be clear on what you’re paying for why and what you will get in return.