I was in a workshop recently when I learned about a General in the US Army that got tired of his people always coming to him for a final decision on almost everything.
He came up with four questions to answer when each is faced with a decision. Each person need to ask and answer these four questions in order to make the best ethical decision. Here they are:
1. Is it legal/ethical?
2. Is it good for the customer?
3. Is it consistent with our shared values?
4. Are you willing to be held accountable?
If the answer to each of the four questions is yes, then he said” just do it.” No need to contact me any longer. Just do it!
If there is at least one “no”, reconsider until you can answer them all yes, or don’t make the decision at all. Guess which question caused one to seriously ponder?
As I thought about this, this is genius, in that the whole process was based on one willing to be held accountable for the decision. The first three questions are relatively easier to answer.
But when one has agreed to take full responsibility for his/her decision, that takes the onus off the leader and rightly on the one who made the decision.
I like this!
Like you, business ethics and ethical leadership expert, Frank Bucaro has seen the challenges and problems of corporate leadership, particularly over the past few years in regards to poor decision-making, SEC violations, and record breaking financial settlements in a number of different industries.
With over two decades of executive training, speaking, writing and with real life experiences, his view and approach to ethics in the workplace is uniquely different. He emphasizes that ethics is a moment-to-moment choice and has little to do with position, titles, personalities or education. Ethics is everybody’s responsibility from the top down.
His goal is to help organizations to:
a. Strengthen their ethics training initiatives in order to significantly decrease the odds of an ethical/compliance violation.
b. Energize, train and motivate employees to understand the value of consistent “high road” behavior as a business advantage.
c. Support individuals and thereby the organization by contributing to its success by quality, ongoing values based leadership development.
Frank is known for his very practical, slightly irreverent, yet somewhat humorous approach to ethics and leadership development. His conversational style and real life stories connect with his audience in a personal, intense and practical level.
Companies such as Bayer Healthcare, BP, ReMax International, EnMax Energy, Danone, etc. have partnered with Frank when they want to proactively stress the message, tools, insights and practical applications that good ethics IS good for business!