In an article written by Christine Comaford in a recent Forbes magazine, titles: “63% of Employees Don’t Trust Their Leader— and What you can do to Change that.”
Here are her four emotional experiences that cause the lack of trust problems.
1.The sense of injustice.
2. Lack of Hope.
3. Lack of confidence.
4. The desire for change.
What is the root of this problem? Lack of Trust! If I don’t trust you, why should I follow you, listen to you, go that ‘extra mile” for you??
When employees don’t trust their leaders that lead to fearing him/her, then fear develops, morale takes a hit, employee engagement decreases work productivity declines, etc.
Seems to me that part of the answer to this dilemma lies in the values-based training of leaders. Values alignment is key to building trust which will, if consistent, overcome the emotional experiences mentioned in the article.
Keep in mind that emotions are only temporary, but decisions, perceptions, attitudes are fueled by emotions, but the consequences are not temporary and can affect the entire workplace. Why? Who has ever had training in controlling one’s emotions? Isn’t it also the lack of emotional control that causes most the problems?
Aligning values, which takes some work,can work wonders in the workplace and defuse an emotionally charged situation. The key question is, is your leadership development programming values-based? If not, you might want to re-think this, especially based on Christine’s research.