I re-read Roy Snell’s article titled Compliance Officer’s Nine Lives. He commented that compliance officers must master some elements of 9 professions to be successful. They are Legal, Ethics, Risk, Audit, Investigations, Education, Organizational Development, Operations, and Communications. He goes on to say that the reason compliance programs are successful, is because compliance professionals use all of these tools in a coordinated fashion to prevent, find, and fix ethical and regulatory problems.
I totally agree, YET my question is how can one person possibly have expertise in all of these elements? The best one can do, given everything these professionals have to do, is the transfer of knowledge in their training. The transfer of knowledge does not necessarily lead to transformation. Knowledge does not automatically lead to internalization.
Transformation is the complete change into something with an improved usefulness. The depth of training to accomplish this cannot be done sporadically, lightly, incompletely, or without committed leaders, and instructors to the process of transformation.
For example, ethics, education, and organizational development, in particular, needs to be a transformational ongoing learning process. This is the only way to improve anything.
If transformation is not the reason, purpose and goal for compliance professional development, what’s the “good” of just transmission of knowledge?