I re-read Roy Snell’s article titled Compliance Officer’s Nine Lives. He commented that compliance officers must master some elements of 9 professions to be successful. They are Legal, Ethics, Risk, Audit, Investigations, Education, Organizational Development, Operations, and Communications. He goes on to say that the reason compliance programs are successful, is because compliance professionals use all of these tools in a coordinated fashion to prevent, find, and fix ethical and regulatory problems.
I totally agree, YET my question is how can one person possibly have expertise in all of these elements? The best one can do, given everything these professionals have to do, is the transfer of knowledge in their training. The transfer of knowledge does not necessarily lead to transformation. Knowledge does not automatically lead to internalization.
Transformation is the complete change into something with an improved usefulness. The depth of training to accomplish this cannot be done sporadically, lightly, incompletely, or without committed leaders, and instructors to the process of transformation.
For example, ethics, education, and organizational development, in particular, needs to be a transformational ongoing learning process. This is the only way to improve anything.
If transformation is not the reason, purpose and goal for compliance professional development, what’s the “good” of just transmission of knowledge?
Like you, business ethics and ethical leadership expert, Frank Bucaro has seen the challenges and problems of corporate leadership, particularly over the past few years in regards to poor decision-making, SEC violations, and record breaking financial settlements in a number of different industries.
With over two decades of executive training, speaking, writing and with real life experiences, his view and approach to ethics in the workplace is uniquely different. He emphasizes that ethics is a moment-to-moment choice and has little to do with position, titles, personalities or education. Ethics is everybody’s responsibility from the top down.
His goal is to help organizations to:
a. Strengthen their ethics training initiatives in order to significantly decrease the odds of an ethical/compliance violation.
b. Energize, train and motivate employees to understand the value of consistent “high road” behavior as a business advantage.
c. Support individuals and thereby the organization by contributing to its success by quality, ongoing values based leadership development.
Frank is known for his very practical, slightly irreverent, yet somewhat humorous approach to ethics and leadership development. His conversational style and real life stories connect with his audience in a personal, intense and practical level.
Companies such as Bayer Healthcare, BP, ReMax International, EnMax Energy, Danone, etc. have partnered with Frank when they want to proactively stress the message, tools, insights and practical applications that good ethics IS good for business!