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I re-read Roy Snell’s article titled Compliance Officer’s Nine Lives. He commented that compliance officers must master some elements of 9 professions to be successful. They are Legal, Ethics, Risk, Audit, Investigations, Education, Organizational Development, Operations, and Communications. He goes on to say that the reason compliance programs are successful, is because compliance professionals…
I went to see the new movie, The Big Short, this weekend and what a profound movie! This movie focuses on the background to the housing bubble based on subprime mortgages and who knew what, when, why and what these men did about it.Ethics was lacking! Some of the great comments in this movie…
Part 2 has to deal with the ROI, return on investment. I have found very few organizations that use the term “investment” with any type of ethics training. For most, ethics training is a cost, a line item. When the term “cost” is used, one needs to think about the motivation and reason of…
How do you evaluate, on an ongoing basis, whether you are on the ethical “right track” in building quality customer relationships that are aligned with your corporate values? Here are two questions for ongoing ethical reflection: 1. Is what you do, in line with your organization’s values and objectives? 2. Will the decision result…
In the recent study released last week, titled: In Focus: Compliance Trends Survey 2013 from Deloitte and Compliance Week, there were some interesting findings. For example: • 62% outsource ethics hotline operations. • 32% outsource training. • 18% outsource investigations. My question is, when, how and why are all these outsourced processes brought back “in…
